Scheel Window & Door Worry Free Warranty
Quality Products and Expert Installation
General Inquiries
Locally owned with an A+ Better Business Bureau rating we have been manufacturing, selling and installing industry leading windows & doors to homeowners in Ottawa and the Valley since 1948.
No, all estimates are completely free of cost and obligation.
Yes, our teams of dedicated installers are meticulous craftsmen who take great pride in providing expert installations.
Installing during winter is typically not an issue as our experienced installers take measures to do so efficiently. Their methods allow them to complete your installation having little or no impact on the comfort level in your residence.
Have your sales representative show you a cross section of the window you are considering purchasing. Look at the walls, chambers, weather-stripping, hardware and the spacer bar between the glass. The thicker the walls and the greater the number of chambers, the better the window.
Also, look at the frame depth. The deeper the frame the better the window. Same with the spacer bar, hardware, and weather-stripping. All should be of good quality and the hardware should be heavy duty.
Yes, white is the standard though we have hundreds of custom colours to choose from. Make sure you see a sample as some company’s white, as many have a blue hue to it. Commercial Brown, grey, black and beige are also popular choices.
Warranty is valid on all windows and doors purchased and installed by Scheel on or after June 1, 2020. Please ask your sales representative for a written copy.
Low “E” stands for Low emissivity which is a coating that is applied to the surface of the glass in windows and doors. The coating helps to keep your home at your desired temperature year round. Specifically, helping to keep warm air in the home during the winter months and cool air in during the summer months without affecting natural light. The coating also helps to block harmful UV radiation to protect floors, furniture and window coverings.
Argon gas helps improve thermal efficiency in windows by significantly reducing heat transfer and loss by providing improved insulating properties to the window.
These are decorative bars used to give the impression of having divided lites. They come in different styles, shapes and material. Simulated Divided Lites are created by applying the desired material to the interior, exterior or in some cases both surfaces to the glass.
If your screens are on the inside, it may be beneficial to remove them in the winter especially if you are experiencing ice build-up or seeing condensation on the interior of your windows. Removing the screens will likely provide better airflow to your windows which should help to reduce the condensation
Yes, we have one service technician and stocked parts department to take care of all your needs.
Warranty
All windows and doors manufactured by Scheel Window & Door are guaranteed to be of quality workmanship and material. We offer a 25 year transferable warranty on all installed PVC windows, warranty covers labour and parts to repair defects or deficiencies.
Manufactured by Scheel, Warrantied by Scheel. We offer a transferable 25 year warranty on all installed PVC windows. Warranty covers both parts and labour to repair any deficiencies or defects on all windows and door systems purchased from and installed by Scheel.
Please note: warranty valid on all windows and doors purchased and installed on or after June 1, 2020. Parts & Repairs supplied and/or installed at Scheel’s discretion. Warranty does not cover repairs necessitated or caused by misuse, abuse, break-ins, natural occurrences, accidents, vandalism, applied non-factory finishes or problems resulting from structural movement or lack of proper maintenance.
We recommend asking your Sales Representative for a copy of your warranty.
Labour is only covered for 2 years to replace defective parts on all “Supply Only” sales. The same 2 year timeframe applies to all replacement thermal panels and replacement doorlites.
Replacement decorative door lites and replacement thermal panes carry a 10 year warranty on material.
Energy Star
ENERGY STAR® is the symbol of high-efficiency Canadian products. The mark identifies the top energy performers on the market today based on strict technical specifications for energy performance. ENERGY STAR products save energy without any reduction in performance. You may have seen the symbol on other products in your home or at work, such as refrigerators, washing machines, furnaces, computer monitors, televisions, and lightbulbs. ENERGY STAR qualified products are in the top 15 to 30 percent of their class for energy performance. Saving energy saves you money and reduces your impact on the environment. The ENERGY STAR label is administered by Natural Resources Canada (NRCAN).
ENERGY STAR-certified windows prioritize energy efficiency. Scheel high-efficiency windows are manufactured with the following features to maximize performance and energy savings:
- Double- or triple-glazing with a sealed insulating glass unit
- Low-e glass
- Inert gas (argon or krypton) in the sealed unit
- Low-conductivity or “warm edge” spacer bars
- Insulated frames, sashes, and door cores
- Strong air tightness
Energy-efficient windows make homes more comfortable in cold weather and hot temperatures alike, save you money as a homeowner, and help the planet by slowing greenhouse gas emissions. Additionally ENERGY STAR windows increase comfort, reduce noise levels and filter more UV rays than traditional windows.
For more information on all things Energy Star, we recommend you visit their website directly. (https://www.energystar.gov/products/res_windows_doors_skylights)
Contact Us
If your questions haven’t been answered, reach out to our team for questions regarding products, installation, warranty and more. We’re here to help you choose the right products for your home or business.